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Look After My Bills Nightmare.

To save people the agony of having to deal with a future nightmare  with Look After My Bills and Utility Point please read their horrendous reviews on Trustpilot.                                  This is an email I received from Trustpilot this week.                                                People are reading your review!Hi Neil Milkins,You recently wrote a review on Trustpilot and it looks like people find it helpful.117 people have already read your review.                                                                                                       LOOK AFTER MY BILLS SHAMBLES.It is now 12 weeks since Look After My Bills without my knowledge or permission changed my energy provider from S.S.E. to Utility Point. Jacqueline Loughman promised me 9 weeks ago that they would resolve the matter within 14 days. A week ago their senior complaints manager Daniel promised me he would phone me on (29-12-20) and have the matter resolved. No phone call and no answer to my emails to him. In the meantime I am going to have a sky high electric and gas bill when this matter is resolved. It is near impossible to get a reply from them once you have emailed and phoned them and it is totally impossible to phone Utility Point as ALL their phone lines have been cut off. I have been on the phone and emailing 19 hours in total trying to sort this mess out. Anyone thinking of going with Look After My Bills or Utility Point please check their horrendous reviews on Trustpilot.

Neil Milkins ● 2114d14 Comments ● 2104d

Renaming Havelock Road Council corruption

Renaming Havelock Road may be a trivial issue. The way it was achieved is an illustration of how Ealing Council at its highest level goes about its business: dishonestly. The decision to rename the road Havelock Road was made by “two pillars of the community”, Julian Bell, Council Leader, and Paul Najserak, CEO.   Bell suggested the idea (10.6.20.)  Why?  He doesn’t live on the road or in Southall.   ANSWER:  he depends on Southall councillors for support and is in the pay of the local MP.    Self-interest. On 14.7.20 the matter appeared on the agenda of the Cabinet, never having been discussed by them before.  The Cabinet had it all done and dusted there and then.   They decided a council officer could make the decision. Democracy?  No. Decisions should be made by our elected representatives, not by council employees.  Paul Najserak made the decision.  Between Bell making the suggestion and Najserak making the decision what occurred appears to be a conspiracy to subvert due process so that Southall could be given what Southall wanted -  FREE.FREEDOM OF INFORMATION REQUEST I have been trying to get straight answers about what occurred for weeks.  I am still trying. A Freedom of information Request is needed to secure the minutes of meetings and internal memoranda. I believe someone has already made one.  If that person is reading this, would they please let us know the result - if there was one.Meanwhile: LETTER SENT TO BELL “Dear Julian Bell, Why did the Cabinet deal with renaming Havelock Road rather than leaving it to a resident to make an application?   There was no reason a resident could not do so and it is the routine way for such applications to happen?  Your sincerely, Andrew Farmer”

Andrew Farmer ● 2139d10 Comments ● 2106d