EALING COUNCIL GUILTY OF MALADMINSTRATION
Ealing Council has been found guilty of maladministration by the Ombudsman for refusing to accept a complaint made by myself and 5 of my neighbours. It concerned a run-down HMO on Uxbridge Road. The rooms were damp. The walls were mouldy and crumbling. The fire-escape route was blocked with furniture and rubbish and there were no fire-doors. The owner was forced to upgrade it. No credit to him. It shouldn’t have been in that state to start with. Despite his record, the Council reappointed him as a fit and proper person to manage the place. This is the Council that pretends to care about the conditions people live in! The Council refused to accept the complaint. It was for that the Ombudsman found it guilty of maladministration. Four senior officers were involved. The last, the Executive Director for Corporate Resources, threatened to declare us “persistent complainants” if we carried on. We carried on and the Ombudsman supported us, not him.Did they learn their lesson? No. The Executive Director for Corporate Resources went ahead, accused us being persistent complainants and imposed a sanction. Preposterous. The Ombudsman found us right to persist. If anything, the Executive Director should have apologised. We asked CEO Najsarek to dissociate himself from his nonsense. He failed to do that. We have made a formal complaint about both of them. We’ll keep you informed of its progress. The Ombudsman asked the Council to remind officers to handle complaints properly in future. Two senior officers are still taking not a scrap of notice and sitting on complaints. Disobeying their employer’s instruction. Bad enough the LGO rebukes the Council. 10 times worse when the Council treats its findings with cynical scorn. We were awarded a sum of money. Who pays? Thank you, people of Ealing. You do, from your council tax. We not only have to pay the salaries of these people we have to compensate ourselves for their misconduct. This complaint was about senior officers and handled by senior officers. They are a corrupt collective, covering up for one another. They get away with it because they know they can. As long as they remain in post, no one can trust the Council’s complaints procedure. No one can trust the Council.What happened to the officer who reappointed the manager? He is now in charge of Safer Communities. Hope the fire-brigade is on alert. It could only happen in London’s rottenest Borough!
vincent paul WRIGLEY ● 3009d19 Comments ● 2986d