West Ealing To Lose Another Bank

Santander on the Broadway is to close in May


(Santander West Ealing: Google Streetview)

 
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Another bank in West Ealing is to close. Santander is one of 140 which will be shutting up shop this year. The West Ealing branch at 114 Broadway will close on 9t May.

It follows the closures of Lloyds and Nat West and leaves just Barclays and Nationwide now.

The Spanish owned has group announced a major cutback of their UK network leaving them with 614 branches across the country. The number of transactions carried out via Santander branches has fallen by 23% over the past three years, while transactions via digital channels have grown by 99% over the same period.

Santander say they have consulted its trade unions on the proposed changes and will seek to find alternative roles for staff affected wherever possible. The company expects to be able to redeploy around a third.

Access to Banking Standard, which was introduced in May 2017 requires banks considering branch closures do so responsibly and with consideration of the impact on customers and local communities. For each individual case, they must undertake a comprehensive review to understand the potential impact for customers, and the alternative options available to bank locally.

Susan Allen, Head of Retail and Business Banking, said, "The way our customers are choosing to bank with us has changed dramatically in recent years, with more and more customers using online and mobile channels. As a result, we have had to take some very difficult decisions over our less visited branches, and those where we have other branches in close proximity.

"We will support customers of closing branches to find alternative ways to bank with us that best suit their individual needs. We are also working alongside our unions to support colleagues through these changes and to find alternative roles for those impacted wherever possible."

 

23 January 2019

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