National accreditation for Mott House in Ealing

A specialist rehabilitation service in Ealing for people recovering from mental health problems, has been rated as excellent.

Mott House based at St Bernard’s Hospital in Ealing, was assessed by an accreditation programme set up by the Royal College of Psychiatry to improve the quality of care in inpatient mental health wards.

External reviewers were positive about what they found - high morale and excellent team working; a warm, friendly and inviting environment; a motivated and enthusiastic coordinator; good evidence of positive risk taking and a code of conduct developed with patients.

The service has been run by consultant psychiatrist, Dr Michael Maier, since 2003. The team works with patients who have been in hospital for extended periods of time and manages to help them through a recovery process. A review of discharges since 2003 has shown that 8 out of 10 patients have needed no further admission to hospital after discharge.

Dr Maier said: “This acknowledgement is a recognition of the expertise of the multidisciplinary team that has worked together for many years allowing patients to reach their full potential. We are proud of the work we do and that this has been recognised through this rigorous external assessment”.

Michael Dayer, the ward manager said: “We are delighted with the findings and positive comments of the assessment team. They also made some helpful suggestions for improvements, such as providing internet access for patients and decorating the men’s bathrooms, and we are looking at ways to incorporate them. It was a very positive experience for us as this has been a great endorsement of the good quality work we do.''

Natoya who receives care in Mott House said: “Congratulations to the staff of Mott House, they are very caring and really deserve this recognition. I enjoy all of the activities on offer to us on the ward, in particular the film group, of which I am a part.

28th July 2015