Taxi Changes For Disabled Residents in Ealing

Taxicard provides subsidised journeys and other help during current pandemic


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Changes have been announced to the London Taxicard scheme to support disabled and vulnerable people in the borough.

The London Taxicard scheme provides subsidised door-to-door journeys in licensed taxis and private hire vehicles for around 60,000 Londoners. 2,000 residents in Ealing who have serious mobility or visual impairments use the service.

Usually members must travel in the vehicle when taking a trip, but for those that are self-isolating and social distancing, the scheme changes will allow discretionary flexibility in the use of trips and give members another means by which to receive essential groceries and medicines.

London Councils have approved members can now use the subsidy to allow:

  • Taxi drivers to collect essential items for them
  • Family, friends or carers to use a taxi or private hire vehicle to do essential shopping or collect medication on behalf of a member.

It is beneficial to people who are disabled and are not covered by other government and borough support measures, such as the shielding initiative.

In response to this announcement, Councillor Julian Bell, Leader of the Council said: “At a time when Londoners with serious mobility and visual impairments are complying with lockdown rules and unable to travel, these new flexibilities will help Taxicard members to keep making use of the scheme”.

“We hope these changes are useful for residents with disabilities and can help make things easier for them at this very difficult time.”

To make a booking call CityFleet on 020 7763 5001 or use the CityFleet Taxicard app. 



April 28, 2020

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